U.K. delivery management solution Whistl has launched a trial in three locations of a new delivery service for low volume online merchants who cannot access competitive parcel pricing.
The service which is operational in the West Midlands (Minworth), South Yorkshire (Dinnington) and Nottingham will see Whistl collect parcels from local etailers, then consolidate at its new and existing micro hubs, then pass over to their partners for delivery to the consumer.
Small volume online retailers will have access for the first time to carrier management systems (CMS) that will enable them to offer consumers a more extensive range of delivery options, including 24 and 48 hours services.
The CMS, which is seamlessly integrated into the existing order management system, will automatically choose the best carrier for the job depending on size, weight and service required.
Other benefits to shippers include single label production, which connects the whole delivery process, enabling better journey transparency through increased track and traceability of the parcel.
With the micro-hubs located in big conurbations, Whistl can offer better collection times and reduce the environmental impact of collections through reduced mileage to the handover of parcels to delivery partners.
Enterprise-Level Account Management for Small Online Retailers
One of the greatest benefits to online merchants is that they will have access to Whistl’s industry-leading account management, with a single person handling all their delivery management needs.
“Whistl has always been a champion for our customers and looking at ways for organisations, no matter their size, to benefit from competition in the delivery space. As we are seeing unprecedented demand for goods online during the current Covid 19 crisis, it is important that all retailers no matter of size have the opportunity to get their goods to customers competitively.”
Nick Wells, CEO Whistl
Whistl plans to roll out the service to further locations across the U.K., depending on the performance of the trial in Minworth, Dinnington and Nottingham.
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