USPS Free Expedited Packaging Supplies Under Fire from OIG

USPS Priority Mail Packaging

Do you use free USPS shipping supplies such as Priority Mail and Priority Mail Express boxes and envelopes? If so, you may want to add your voice to how vital this program is to your business.

The United States Postal Service Office of the Inspector General is reviewing the feasibility of this program. It could potentially curb or eliminate free packaging supplies if its report finds that this could save the postal service money.

In seeking public comment on this issue, the OIG acknowledges the postal service believes the program helps generate business, and the costs are covered in the shipping rates it charges.

“The Postal Service claims the Expedited Packaging Supplies Program generates new revenue, grows business, increases volume for Priority Mail Express and Priority Mail, and improves customer retention and loyalty.

Also, according to USPS, costs for providing free packaging supplies are included in the current rate structure of the corresponding mail products (e.g., Priority Mail Express and Priority Mail).”


USPS Office of the Inspector General Mission

The mission of the OIG is to conduct and supervise objective and independent audits and reviews of Postal Service programs and operations to:

  • Prevent and detect fraud, waste, and misconduct;
  • Promote economy, efficiency, and effectiveness;
  • Promote program integrity, and
  • Keep the Board of Governors, Congress, and Postal Service management informed of problems, deficiencies, and corresponding corrective actions.

The OIG estimates the report on the Expedited Packaging Supplies Program Costs will be released in March 2020.

Sellers who use the free shipping products from USPS can provide their input on the USPS Expedited Packaging Supplies program by following this link.

Will you participate in this public survey by the USPS OIG?

Please use the comments section below or head over to our Facebook Group for Small Business Sellers and interact with other small business owners.

Follow us on FacebookTwitter, and LinkedIn to stay up to date with relevant news and business insights for your online business.

READ MORE: USPS is Interested in Drone Mail and Parcel Deliveries