UPS Temporarily Extends Commitment Times For Deliveries In The Northeast U.S.

UPS Express envelopes

UPS issued a service alert that extends the delivery time commitments in six states in the Northeastern United States. This alert covers 3499 zip codes in Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont, and Maine.

Commitment times for UPS Air and international Air packages scheduled for delivery through June 27, 2020 are extended in this area for the following services:

  • UPS Next Day Air, Early and UPS Worldwide Express, Shipments inbound to the U.S. will be extended by 90 minutes.
  • UPS Next Day Air and UPS Worldwide Express shipments inbound to the U.S. will be extended to end-of-day.

This service alert is in addition to the Coronavirus service alert UPS issued in March for the entire United States.

Suspension of Service Guarantee
Effective on March 26, 2020 and until further notice, UPS suspended the UPS Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020.

Changes to Commitment Times
Commitment times for UPS Next Day Air Saver and UPS 2nd Day Air A.M. services scheduled for delivery on or after March 30, 2020 are extended to end-of-day until further notice.

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