Square Launches On-Demand Delivery For Square Online Store Sellers

Restaurant neon sign EAT

Square Online Store Sellers can now dispatch delivery drivers for orders placed directly on their website, the company announced today. With the new On-Demand Delivery service, Square Online Store sellers can dispatch a courier through delivery partners for orders from their website. Traditionally, to enable delivery most sellers list their menu on food delivery platforms […]

Payment Processor Square Defends Reserves Policy After Mounting Criticism

Square payment reader at restaurant table

In May we reported that Square was withholding portions of payments for some merchants for up to 120 days citing its Reserves Policy. The practice seemed to target merchants in service industries that do not sell tangible goods. Apparently, Square decided these merchants high-risk merchants, even if they had no prior problem with the payment […]

Credit Card Processor Square Faces Lawsuit Over Merchant Payment Holds


Last month we reported that Square notified a small business merchant that it would withhold 30 percent of the transaction amount in a Reserve for up to 120 days. The small business owner in our story had no chargebacks or other payment problems and when he asked Square for details, they did not provide any […]

Square Launches Online Checkout Enabling Retailers to Sell Online Quickly

Square Online Commerce

Payment processing company Square is introducing Square Online Checkout, an online checkout link or button that allows retailers and bloggers to accept payments without having to build an online store. Square Online Checkout quickly generates a checkout link or button for any product, service, membership, and other offerings that can be sold online. It is […]

Report: Square Holding Funds on Business For 120 Days With No Chargebacks or Problems


A small business owner forwarded us an email they received from Square that describes a policy to protect its cash flow in favor of small businesses maintaining liquidity during this coronavirus crisis. The business owner noted he has no payment disputes or chargebacks, and even after contacting Square’s customer service regarding this issue, they confirmed […]

Square Receives Conditional Approval For FDIC Deposit Insurance

Square FDIC Deposit Insurance

The Federal Deposit Insurance Corporation (FDIC) Board has voted to conditionally approve Square’s application for deposit insurance related to its Industrial Loan Company (ILC) bank charter. Square has also received charter approval from the Utah Department of Financial Institutions. The bank, Square Financial Services, is expected to launch in 2021. It will operate independently as […]

Square For Retail Now Available on Square Register

Square for Retail

Retailers can now leverage retail-specific software, premium hardware, and integrated payments, all in one comprehensive solution from Square. The company announced the availability of Square for Retail on Square Register, enabling the point-of-sale solution optimized for retailers to run on Square’s end-to-end, integrated POS built for larger sellers. This new offering provides access to everything […]

Square Acquires Dessa to Bolster Its Machine Learning and Artificial Intelligence Capabilities

Square Acquires Dessa

Payments platform Square has acquired Dessa, a Toronto-based company building machine learning applications that address significant real-world challenges for all types of businesses. The Dessa team of engineers will immediately bolster Square’s machine learning and artificial intelligence capabilities. Machine learning is a critical field in technology today, and Square has expanded machine learning work through both […]

Square’s Calculator Predicts When Consumers Should Buy Their Christmas Trees

Square in partnership with the National Christmas Tree Association, released a Christmas Tree Calculator and data report, based on Square sales from thousands of Christmas tree farmers and sellers across the country. Using price fluctuations throughout the holiday season, the calculator helps consumers strategically select the best day to buy their tree, based on their […]

Square expands developers platform with new Orders API


Square announced the availability of Orders API, enabling developers to build solutions that let buyers place orders online, in-person, and in-app. These orders can then be sent directly to a Square seller that is using one of Square’s point of sale products (including Square Point Of Sale, Square for Retail, or Square for Restaurants) or a custom-built […]