Cloud-bases shipping platform ShipStation has launched on the Salesforce AppExchange, empowering businesses to connect with its customers, partners and employees in entirely new ways.
ShipStation will import orders from Salesforce, process the orders through its shipping platform, then push the tracking and shipping details back into Salesforce. This enables Salesforce users to ship orders more efficiently and cost-effectively.
Salesforce now offers its customers ShipStation’s fulfillment application, which enables them to easily book and ship their packages through any of the 50+ carriers that ShipStation is partnered with.
Additionally, ShipStation helps to automate several repeatable actions such as multi-carrier shipping label creation, packing slip creation, email tracking updates and returns processes.
“Optimizing shipping processes is vital for ecommerce businesses as it is the last touchpoint a customer has with a brand. This final impression can leave a lasting impact on a brand, ultimately either increasing or decreasing repeat shoppers and brand loyalty. We are excited to have our shipping solution available on Salesforce AppExchange, offering all small businesses and enterprise retailers on the Salesforce platform more than 150 integrations for a variety of selling, processing, inventory management and fulfillment options.”
John Kinny, General Manager, ShipStation
Salesforce Enterprise Integration
Salesforce is a cloud-based software customer relationship management service (CRM) offering a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.
The Salesforce AppExchange is the company’s enterprise cloud marketplace with more than 4,000 solutions, 5 million customer installs and 70,000 peer reviews. It is considered one of the most comprehensive sources of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.
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