Pitney Bowes Adds Same Day Delivery Option To Its SendPro Platform

Pitney Bowes Same Day Delivery

Pitney Bowes, once mostly known for postage meters and mailing equipment found in the office environment, is continuing to evolve its services to meet today’s ecommerce challenges.

Today, the company announced the launch of Pitney Bowes Same-Day Delivery through its cloud-based SendPro Online sending platform which offers cost-effective expedited services by providing access to a curated network of Pitney Bowes service providers

Now, small- and medium-sized businesses can offer outstanding service levels and meet the increasingly high shipping expectations from online shoppers.

Also launching today is SendPro® Delivery Assurance, a domestic delivery service for USPS® Priority Mail business customers  which, in the event of a shipment being delayed, enables the sender to request a credit for a shipping label charge.

The new services offer greater choice, visibility and peace-of-mind to businesses managing time-critical shipments while keeping costs down.

“For one hundred years, businesses have trusted us to help them connect with their customers and partners using innovative technology and services. Pitney Bowes Same-Day Delivery and SendPro Delivery Assurance represent the next exciting stage in this evolution as we take a step further from our competitors to offer compelling, reliable and differentiated services that add value and delight our clients, accessible through a single powerful sending platform,” said Jason Dies EVP and President Sending Technology Solutions, Pitney Bowes.   

SendPro Online and SendPro device customers using the popular all-in-one sending platform can seamlessly access rates, track shipments and monitor spend for all shipping activities across carriers and services, providing clear visibility of costs and activity whether sending from a traditional workplace or remote location.

With carrier networks currently under pressure to manage phenomenal volumes, Same-Day Delivery gives businesses an alternative channel for high-priority shipments, while Delivery Assurance offers confidence that packages that do not arrive on time are eligible for a credit.

How It Works

To access Pitney Bowes Same-Day Delivery, users simply enter their shipment details and SendPro Online matches the user’s shipment with the most cost-effective option whenever possible, providing dependable delivery with an average two-hour door-to-door delivery window.

Senders can compare overnight and other same-day services from Pitney Bowes service providers and select the service which best meets their requirements.

Users can opt to receive SMS text updates and track deliveries on an interactive map and for further reassurance can choose to receive complimentary proof-of-delivery options.

When SendPro Delivery Assurance is selected, if a USPS Priority Mail package does not arrive on time, the customer can request a credit for the shipping label charge. It also provides shippers with:

  • Free package pickup service at their home or office
  • Free USPS Tracking
  • Up to $50 of insurance with most shipments
  • No surcharges for fuel or residential, rural and regular Saturday delivery

With parcel shipping continuing to rise in the US – reaching 14.7 billion parcels in 2019 according to the latest Pitney Bowes Parcel Shipping Index – accessing a choice of services from multiple carriers is key to managing increasing shipping costs.

These latest service enhancement by Pitney Bowes address important pain points for many small businesses, especially during this holiday season.

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