On Monday, eBay announced it would help sellers during this challenging time navigating through the COVID-19 emergency. A couple of details were already announced, and the company also hinted at more programs in the future.
One of the key programs the company promised on Monday was that Store subscribers could defer fees, but it was still working on the details. Today, the announcement on these details was released.
The Deferred Fee Program For Store Subscribers
eBay Store subscribers that need help with payments need to submit a request at this link by Friday, April 10, 11:59 pm PT. The company will review the application and update the status on the submission page within three business days.
The minimum requirements to be eligible for this program are:
- The seller has been subscribed to an eBay store for more than 30 days.
- The seller’s account is in good standing with eBay.
If a seller’s request is approved, 50% of the covered fees on the current invoice will be deferred until the next billing cycle.
The remaining 50% will be due on the subsequent billing cycle. Sellers can find more details on the deferred billing hub.
“We are deeply committed to supporting our sellers through this difficult time. We want to relieve some of the pressure you’re facing and give you the flexibility you need to sustain your business. We are here to support you. For immediate customer service support, access our new help experience for sellers, Seller Help.”
eBay did not provide details if there was a limit on the seller fees that could be deferred, and it did not offer a program for non-store subscribers.
What do you think about this eBay deferred fees program and will you be taking advantage of it?
Please use the comments section below or head over to our Facebook Group for Small Business Sellers and interact with other small business owners.