Etsy Suspends Customer Support on Twitter?

Etsy suspends customer support on Twitter

On Monday, Etsy pinned a tweet at the top of their @EtsyHelp customer support Twitter account that suggests the marketplace has stopped monitoring the “Etsy Help” account on Twitter. However, this morning the account answered a few tweets users posted to the account. This begs the question, has Etsy really stopped using the Twitter account […]

Etsy Owned Reverb Names David Mandelbrot as Its New CEO

Reverb CEO David Mandelbrot

Reverb, the online marketplace for buying and selling new, used, and vintage musical instruments, and now owned by Etsy, has named David Mandelbrot, Chief Executive Officer, effective January 28, 2020. Mandelbrot has more than two decades of leadership experience within the technology, media, and entertainment industries. Under Mandelbrot’s leadership, Reverb will focus on driving growth […]

Etsy Buyers Pay Tax on Orders Shipped Into New Zealand

Many countries tax the value of the goods shoppers buy from other countries, and New Zealand is no exception. The country’s new tax rule, which took effect on December 1st, requires Etsy to collect goods and services tax (GST) on orders shipped to buyers in New Zealand from sellers overseas. Buyers will pay tax at […]

Etsy’s Holiday Hotline Incites Sellers’ Resentment

Etsy Holiday Hotline

Etsy’s first-ever Holiday Hotline will surely benefit online shoppers as it aims to provide a solution to the dilemma of what Christmas presents to get friends and loved ones. Launched earlier this week, the hotline service will be manned by the eCommerce site’s team of experts. Callers will get free personalized shopping advice and gift […]

Etsy Reports Solid 2019 Q3 Results – Raises GMS and Revenue Guidance

Etsy, Inc. today announced financial results for its third quarter ended September 30, 2019. “During the third quarter we launched several transformative initiatives to serve as the building blocks for long-term, sustainable growth. The core Etsy marketplace continued to perform well, with third quarter GMS and revenue growth of approximately 22% and 28% respectively.”   […]

Etsy Announces 2019 Maker Cities Grant Recipients

Etsy Maker Cities

Etsy, in partnership with the Mastercard Center for Inclusive Growth, announced 2019’s Maker Cities grant recipients, the latest in Etsy’s continued efforts to foster a diverse and inclusive creative community and economic empowerment. As part of the initiative, five cities across the US will receive funding for programs that help traditionally underrepresented groups participate in […]

Etsy Announced Winners of First Ever Global Design Awards

Etsy Design Awards

Etsy has revealed the winners of their first-ever global design awards with talented creatives from the UK, Greece, Israel and the United States taking top honors in the worldwide hunt for the best of Etsy. London-based designer Sian Zeng’s interactive magnetic wallpaper secured the Grand Prize title and $15,000 prize. Combining hand-drawn illustrations and ingenious […]

Etsy Gives First Page of Search Results to Items With Free Shipping

Etsy Free Shipping

Many sellers on Etsy were caught off guard by the email they received from the eCommerce company last Friday. It stated that from now on the first page of search results will be reserved for listings that offer free delivery. According to longtime sellers on the eCommerce platform for handmade goods, Etsy’s new policy will […]

Etsy Labels Second-Quarter Results a ‘Breakthrough Quarter’

etsy logo

Unfazed by the drop in Etsy shares following the company’s report on its second-quarter financial results, Josh Silverman, Etsy’s chief executive officer, said people will look back in the future and say this was a breakthrough quarter. In an interview with “Mad Money” host Jim Cramer, Silverman said the eCommerce site’s growth fundamentals in the […]

Etsy announces second quarter 2019 financial results

Etsy

Etsy announced financial results for its second quarter, which ended June 30, 2019. “Our excellent second-quarter growth in revenue and GMS reflects solid execution across our portfolio of product and marketing investments and the strength of our core marketplace. We are making great progress improving our product experience and marketing capabilities, and it is paying […]