Zendesk Survey Finds Companies Struggle To Meet Customer Expectations

This week Zendesk released The Zendesk Customer Experience Trends Report 2019 showing that companies of all sizes across industries and geographies lack the capabilities...

QuickBooks Sales Tax Offers Easy Sales Tax Compliance For Online Businesses

Since the Supreme Court opinion in South Dakota v. Wayfair that changed the way states can interpret sales tax collection requirements from remote sellers,...

Trustpilot Launches New Feature To Bring Further Transparency To Online Reviews

Online customer reviews platform Trustpilot announced the release of its new Transparent Flagging feature bringing further transparency to the reviews industry. The feature provides consumers...

The Jack Ma Foundation Announced Launch Date For Netpreneur Prize In...

The Jack Ma Foundation’s $10 million Netpreneur Prize in Africa announced the launch date for its inaugural competition, saying the call for applications would start March 27. The prize...

Royal Mail Report: Online Retailers Consider Expanding To Physical Stores Important...

Almost six in ten (58 per cent) UK SME online retailers sell their products through an online marketplace whilst 75 per cent have their...

Bill.com Eliminates Wire Transfer Fees For Businesses Paying Internationally In Local...

Digital business payments company Bill.com announces it is eliminating wire transfer fees for businesses paying electronically in local currencies using its International Payments solution. Businesses...

Adobe Unveils New Tools To Accelerate Digital Experience Delivery

Adobe recently surveyed U.S consumers, revealing that 51 percent are more likely to make a purchase and 49 percent are more likely to become loyal...

FedEx Launches Seventh Annual Small Business Grant Contest With Prize Pool...

FedEx today announced the launch of its seventh annual Small Business Grant Contest. This year, the contest offers grants and services to ten U.S.- based...

Shopify Crowns America’s Top Valentine’s Day Cities For 2019

In time for Valentine's Day, Shopify looked at product order data from the stores selling on their platform in the United States, to see which...

Bonanza Partners With TaxCloud To Provide Sales Tax Compliance-Services

Sales tax compliance service TaxCloud and online marketplace Bonanza announced that they have partnered to offer TaxCloud services to Bonanza sellers to support their...