For the first time ever Australia Post delivered more than 40 million parcels during December, making it the biggest ever month for parcel volumes for the organisation.
The growing popularity of online shopping and online sales events, as well as strong Christmas Eve and Boxing Day sales, contributed to an 11.7 per cent increase from the previous December.
It was all hands on deck over the Christmas period with more than 3000 extra staff employed across the network to handle the huge volumes.
“We made more than 40 million parcel deliveries in December, and our hardworking posties delivered more than 40 per cent of these, as well as more than 210 million letters. Our busiest day was Monday 17 December, when we delivered a record three million parcels across the country – by far the biggest day in our history.
What we didn’t expect was to have a lot of shoppers race to the finish line to post their festive parcels, with our people delivering a whopping 2.7 million items on Christmas Eve – our next busiest day of the month and equal second busiest day in history.”
Bob Black, Australia Post Chief Operating Officer
Australians Embracing Online Shopping
Australians embraced online shopping like never before, with Australia Post revealing last year that online purchases had grown by almost 20 per cent in 12 months.
The postal service’s research found that people were buying up to 19.2 per cent more items online. By 2020, Australia Post expects one in 10 items will be bought online.
Online shopping is building momentum as a channel of choice, where customers can make the most of online deals and choose customisable delivery options with Australia Post.
If you are in Australia, how has your holiday season stacked up this year? Please use the comments section below or head over to our Facebook Group for Small Business Sellers and interact with other small business owners.