3 ways tech is shaping the restaurant industry

The restaurant industry is changing on a daily basis, and even though you can buy everything you need in a restaurant supply store, you’d be surprised by the ways technology has changed the shape of everyday supplies.

Restaurant instruments have changed dramatically through the years, with the development and implementation of user-centric industrial design concepts. Instruments are quieter and user friendly, which adds to the restaurant’s atmosphere by enhancing the preparation speed and lowering the need for music to cover up the sounds of kitchen instruments.

Other than kitchen instruments, technology has also changed plenty else in the restaurant industry.

Digital reservations

Allowing customers to make reservations digitally is a great concept, and it’s improved quite a bit since its early stages. Even though restaurants have been going digital for years, these applications have been streamlined with the internet more recently.

Now, when a customer wants to make a reservation, they can do so from a restaurant app that sends the information directly to the restaurant’s database. This way, all of the information is up-to-date and current for the evening rush. Digital reservations have lowered the wait times of many customers and made their experience that much better.

These same platforms can send out reminders for the reservation, as well as send a text message or email when the table is ready to be seated. This way, customers don’t have to wait in crowded waiting areas to be seated. They can wait in their vehicles or outside at their leisure.

Tabletop kiosks

Tabletop kiosks have also changed the restaurant world for the better. These kiosks allow the user to order their meals and pay their bills entirely on a digital tablet or screen. This is a great way to keep track of orders, especially in an all-you-can-eat restaurant, where orders tend to get lost or never end up making it to the table.

Tablets are also a great way to distract children. By adding games to the tablet for a mere fee, children can choose from a variety of games to keep them occupied while the food is prepared. This allows adults more time to talk without any interruptions, and makes the general atmosphere of the restaurant less hectic.

There is no longer a need to wait for your server to order dessert — by using the kiosk to order additional items, you can have it in minutes, even in a busy restaurant. The kiosk can also send a message to the server to let them know you need them to return to the table.

And of course, splitting the bill has never been easier thanks to tabletop kiosks. The touchpad allows the user to split the bill and pay separately.

Inventory tracking

There is no greater disappointment than ordering a meal and then, minutes later, seeing your server rush out from the kitchen to tell you that they’re missing the necessary ingredients.

This problem can be resolved by using inventory tracking software. Inventory tracking software is a simple and easy way to keep track of high expenditures. Items that are counted into the software are kept track of with recipe and point-of-sale tracking. This way, servers are aware of what items are in stock and which items they’re running low on.

Restaurant technology is a great way to keep your customers happy. Technological devices lower wait times, allow your chefs to prepare meals faster, and even help your customers keep their children happy. Restaurant applications are a great way to keep track of your inventory, expenditures, and even customer reservations.

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